Viper Terminal Operation and Fault Resolution

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This is a course designed to enable operational staff to operate a Viper control terminal, and to manage the daily operation of a Viper installation, including basic fault finding and system restoration.

Topics include:

  • User management - set up, remove and administer users and user privileges
  • Message services
  • Paging services
  • Message reporting - analyze message queues and flows, set-up reports and reporting structures
  • Paging System Monitor (operation)
  • System administration