Edition 8: 22 December 2008

EAS Update – Managing the black-spots

The Emergency Alerting System (EAS) has now been in full service operation
since November 2005 and under ESTA management since July 2006. During
this time, the system has been performing above expectations, particularly
during instances of peak activity (fire season, storm and emergency events).
Currently, in excess of 70,000 pager alerts are transmitted every month.

The EAS team consists of Paul Heatly A/Contract Director, Goran
Jovanovic Systems Operations Manager, Graham Galea Technical
Manager, Bettina Albrecht Contract Performance Analyst, and Leanne
Thoonen, Administrative Assistant.
"Whilst the EAS has been functioning well, as a part of its on-going
management commitment, the ESTA team has been working in conjunction
with the CFA, SES and AV to identify and implement a number of significant
enhancements to ensure the operational and functional needs of Emergency
Service's personnel are being met" said Paul Heatly.
A major development over the past three years has seen the EAS team
successfully negotiate a number of coverage enhancements within areas of
regional Victoria – areas that are traditionally renowned coverage black-spots.
The introduction of these coverage enhancements has provided the CFA,
SES and AV with an unparalleled level of emergency alerting coverage with
over 220 sites across the State.
The introduction of the EAS pager and paging system has contributed to a
steady increase in the number of volunteers being taken up by the CFA,
prompting a requirement to increase the number of paging devices in service.
At present, there are approximately 38,000 pagers being utilised across the
State (an increase of some 8,000 pagers since the contract began), with a
high level of interest now also being displayed by other Government/non-
government agencies.
All of this stands the EAS in good stead for the upcoming 2008/2009 Fire
Season and looks certain to remain a pivotal part of the Emergency Services
communication infrastructure in the years to come.
For further information, please email Paul Heatly –


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